What to Do After an Uber, Lyft, or Rideshare Accident in Texas: Advice from Houston Attorneys
Rideshare services like Uber and Lyft have become a routine part of life for millions of Texans. But when a rideshare trip ends in a crash, knowing what to do next can feel overwhelming. If you’ve been injured in a rideshare accident. Whether as a passenger, driver, or pedestrian; your actions in the hours and days that follow are crucial.
Houston-based attorneys Cameron Ellis and Don Thomas II of Ellis & Thomas, PLLC share key steps every rideshare accident victim should follow to protect their health, legal rights, and ability to recover compensation.
Prioritize Your Health and Safety Immediately
After a collision, your body may be flooded with adrenaline, which can hide the signs of serious injuries. Even if you feel fine, injuries such as soft tissue damage, concussions, or internal bleeding may not show symptoms right away.
Take these steps to protect yourself:
- Call 911 or ask someone else to do so immediately
- Accept medical attention from paramedics at the scene
- Go to the ER or urgent care for a full medical evaluation
- Describe all symptoms, even if they seem minor
- Follow up with your doctor and save all medical records
Watch for delayed symptoms such as:
- Headaches or blurred vision
- Dizziness or loss of balance
- Abdominal pain or deep bruising
- Numbness or tingling in limbs
- Neck or back stiffness

Medical documentation not only supports your recovery but also provides critical evidence if you later file a claim. As attorney Don Thomas II notes, “Getting prompt medical care helps ensure you’re safe and helps validate your case.”
File a Report with Authorities and Notify the Rideshare Company
In Texas, any accident that causes injury or over $1,000 in property damage must be reported to law enforcement. If officers don’t respond to the scene, you’re still required to file a crash report with the Texas Department of Transportation.
Equally important: Notify the rideshare company using the app.
- Uber and Lyft both include crash reporting features
- Save confirmation of your submission
- Take screenshots of your trip details, ride receipt, and any chats with the driver
Failing to report the crash promptly can weaken your claim, especially if the company disputes the facts or your injuries later on.
Quick checklist:
- File or request a police report
- Submit an incident report through the rideshare app
- Save receipts, ride details, and communications
Document the Scene if You’re Physically Able
If you’re not seriously hurt, gathering evidence at the scene can be invaluable. Details fade quickly, and it’s easy for key facts to be misrepresented later.
Capture this information on your phone:
- Photos of all vehicles, including damage, positions, and license plates
- The rideshare driver’s name, contact, and car insurance
- Names and contact info for any other drivers or witnesses
- Street signs, skid marks, and weather or lighting conditions
Also, take a screenshot of your ride details, including the driver’s profile, pick-up and drop-off locations, and time of the trip.
Things people often forget:
- Wide shots showing vehicle positions
- Any visible injuries
- Traffic signals or stop signs nearby
- Video or voice memos describing what happened
Avoid Speaking with Insurance Adjusters Without Legal Advice
After a crash, insurance representatives, sometimes from Uber or Lyft’s carriers, sometimes from private insurers, may contact you quickly. They may sound friendly, but their goal is often to minimize payouts.
You are not required to give a statement.
Some tactics adjusters may use:
- Asking leading questions to suggest you were at fault
- Requesting a recorded statement before your injuries are fully known
- Offering fast, low-dollar settlements in exchange for waiving future claims
- Asking for access to full medical histories to argue your injuries were pre-existing
Attorney Cameron Ellis advises, “Insurance companies will use anything you say early on against you. Even an honest, offhand comment can reduce your recovery.”
It’s always best to consult a lawyer before speaking to insurers, especially when multiple policies and parties are involved.
Understand Whose Insurance Pays in a Rideshare Crash
One of the most complex parts of a rideshare accident is determining which insurance policy applies. Uber and Lyft drivers are considered independent contractors, not employees, so liability shifts based on their app activity.
Here’s how coverage typically breaks down:
Driver Status | Coverage Provided |
---|---|
App OFF | Driver’s personal insurance only |
App ON, waiting for ride | Contingent liability ($50K/$100K/$25K limits) |
Ride accepted or ongoing | $1 million in third-party liability coverage |
Uber and Lyft also provide:
- Contingent comprehensive and collision (if the driver has personal coverage)
- Uninsured/underinsured motorist coverage (varies by state and situation)
If another driver caused the crash, their insurance is primary. If the rideshare driver was at fault during an active trip, Uber or Lyft’s policy may apply.
This layering can lead to delays and disputes, especially when multiple insurers point fingers. That’s one reason why legal representation can make a difference.
Call a Texas Rideshare Accident Attorney You Can Trust
Navigating the aftermath of a rideshare crash can be legally and emotionally draining. Ellis & Thomas, PLLC has deep experience handling these cases and understands how Texas law intersects with Uber and Lyft’s corporate policies.
They help injured clients recover compensation for:
- Hospital bills and ongoing treatment
- Lost wages and reduced earning capacity
- Pain, suffering, and emotional distress
- Future rehabilitation needs
Initial consultations are free, and they only get paid if you win. That means you can focus on healing while they focus on your case.
FAQs about Rideshare Accidents in Texas
What if I was in a rideshare but the other driver caused the accident?
You may still be eligible for compensation from the other driver’s insurance, Uber or Lyft’s uninsured motorist policy, or both depending on the facts.
Can I sue Uber or Lyft directly?
Usually not. Since drivers are independent contractors, lawsuits typically target the driver or their insurer, though exceptions can apply in extreme negligence cases.
How long do I have to file a claim in Texas?
Texas generally gives you two years from the date of the crash to file a personal injury lawsuit. Starting sooner helps preserve evidence and witness accounts.
Will my own auto insurance cover anything if I was a passenger?
Yes—your personal policy may provide coverage under medical payments (MedPay) or personal injury protection (PIP), even if you weren’t driving.
What if the rideshare driver wasn’t using the app at the time?
Then their personal insurance is likely the only policy in play. If you were a passenger in another vehicle, your own coverage may also be involved.
source https://ellisandthomas.wordpress.com/2025/08/27/were-you-injured-in-an-uber-lyft-or-other-rideshare-accident-in-texas/